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Return Policy

We hope you enjoy your shopping experience with us. Your satisfaction is always our first priority. "Contact Us" to get in touch with our customer service team and describe the items you want to return and the reason for your return.

Our Return Policy is as follows:

  • All of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. 
  • For the returned item(s), we will arrange a replacement or issue a refund after we have checked your return tracking number or receipt.
  • Sale items are FINAL SALE and does not qualify for return or refund.
  • The original shipping fee and insurance are non-refundable.
  • Returns will be made at your own cost. unless a mistake is made by A.Kálon.